Ocean Cabinetry Warranty
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Ocean Cabinetry is honored to offer a limited lifetime warranty on our cabinetry and vanity products. This warranty policy is designed to ensure that our customers can enjoy the long-term, worry-free quality and craftsmanship of our products. This warranty applies to original consumers who purchase Ocean Cabinetry products directly, and is only valid within the United States and Canada. Our limited lifetime warranty is non-transferable and is only valid for as long as the original purchaser owns the product.
What is a Limited Lifetime Warranty?
A limited lifetime warranty means that Ocean Cabinetry guarantees that the cabinetry and vanities it manufactures will be free from unnatural defects in material and workmanship, provided the products are still owned by you, the original purchaser, and are used under normal residential conditions. This warranty is a testament to our commitment to excellence, ensuring that you experience maximum peace of mind and satisfaction when using our products.
Warranty Conditions and Applicability
Start of Warranty Period: This warranty is effective from the date of purchase and payment, and remains valid as long as you, the original purchaser, retain ownership of the product and use it under normal residential conditions. Please note that if you sell or lease the property, this warranty does not extend to new owners or tenants.
Scope and Exclusions:
Exclusion for Non-Residential Use: This warranty does not apply to products used in rental properties, nor does it apply to landlords, rental companies, or other commercial entities. We emphasize that this warranty is exclusively designed for residential use.
Costs Not Covered: This warranty does not cover labor costs associated with the installation, removal, or reinstallation of the product. Specifically, it excludes, but is not limited to, the following scenarios:
Labor costs for the original installation, removal, or reinstallation of the product or its defective parts.
Costs associated with the disassembly, replacement, and reinstallation necessary for repairing or replacing defective products or components.
Labor or material costs for disassembling, reinstalling, repainting, repairing, or replacing any other items or building materials unrelated to the warranty product.
Transportation and handling costs incurred due to the return and re-shipment of the warranty product.
Conditions Leading to Warranty Invalidation:
Products used for outdoor installation or other unintended purposes.
Products subjected to abuse, vandalism, neglect, accidental damage, or unauthorized modifications.
Improper storage of items, such as failure to cover or store in humidity-controlled environments, or exposure to direct sunlight.
Products that have not been properly installed, cleaned, or maintained.
Products exposed to extreme temperature or humidity conditions resulting in damage.
Damage caused by natural disasters (e.g., fire, flood) or other external causes.
Changes in color and characteristics due to natural aging, sunlight, smoke, or other environmental conditions.
Use of abrasive cleaners, chlorine-containing cleaners, acidic cleaners, scuffing sponges, or steel wool, leading to changes in color or surface integrity.
Normal wear and tear is also not covered under this warranty.
Limitation of Liability
Ocean Cabinetry is not responsible for any losses exceeding the actual purchase price of the product. While we strive to ensure a positive experience through this warranty policy, even if this warranty is deemed to have failed to meet its fundamental purpose, we are not liable for any direct, indirect, incidental, special, or punitive damages (including lost profits).
Warranty Execution
If a defect covered under this warranty occurs, Ocean Cabinetry reserves the right to repair or replace the defective part at its discretion. We do not cover any costs related to the removal, transportation, or installation of the repaired or replacement product. If the defective product has been discontinued or is unavailable, Ocean Cabinetry will replace it with the most similar product available, ensuring that the replacement closely matches the original in style and function. Due to the natural aging process of wood and finishes, we cannot guarantee that the replacement will exactly match the finish and appearance of the original product.
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Coverage of Warranty for Commercial Purchaser
Ocean Cabinetry (“We” or “Us”) extends the following limited One Year Warranty (“Limited Warranty”) to the first Commercial Purchaser (“You” or “Your”) of a cabinet or vanity manufactured by Us (each, a “Product”). This Limited Warranty is only applicable to Products sold to the first Commercial Purchaser and used in the applications described below within the United States and Canada. You may not assign or transfer this Limited Warranty.
Under this Limited Warranty, a “Commercial Purchaser” is anyone other than:
– a person who purchases and installs the Product in a dwelling that is owned and used by that person as a primary or secondary home;
– any person or business such as a builder, contractor, or developer that purchases and installs the Product in a newly constructed or remodeled dwelling that will be used by the initial owner/purchaser of that dwelling as a primary or secondary home.
Commercial Purchasers include landlords and leasing companies as well as contractors, remodelers, and private or public businesses that purchase and/or install the Product in a dwelling that will be leased, used as a rental unit, or used for any other commercial or industrial use. (See Residential Warranty)
What Does This Limited Warranty Cover? Subject to the exclusions and limitations set forth in this Limited Warranty, We warrant to You that each Product will be free from defects in material and workmanship, under normal use and maintenance, for the applicable warranty period stated below.
What is the Warranty Period Applicable to Commercial Purchasers? The warranty period for Your Product or any components of Your Product is twelve (12) months from the date of purchase.
Disclaimer of Other Warranties: This Limited Warranty is our sole and exclusive warranty with respect to the Products. Except as set forth above, we make no other warranties and hereby disclaim all express or implied representations or warranties regarding the Products, including, without limitation, any implied warranty of merchantability, non-infringement of proprietary or third-party rights, or fitness for a particular purpose. There are no warranties which extend beyond the description on the face hereof.
What This Limited Warranty Does Not Cover (Exclusions): The Limited Warranty does not apply to any Product:
Installed or used outdoors;
Used for purposes for which it is not designed or intended by Us;
Which has been subjected to misuse, vandalism, abuse, negligence, accident, or unauthorized modifications;
Which has been improperly stored (if the Product must be stored, it should be covered and stored in a humidity and temperature-controlled environment, away from direct sunlight);
Which has been improperly installed, cleaned, or maintained (for more information regarding the proper use and care of the Product, please consult the applicable Use and Care Instructions that accompanied the Product or that can be found at www.oceancabinetry.com/cabinet-care/);
Which has been subjected to improper temperature, moisture, and/or humidity extremes (temperature outside the range of 50-85°F (10-29°C) and humidity outside the range of 30-55% are considered extreme);
Damaged by fire, flood, acts of God, or other external causes beyond our control;
Varying in color and characteristics due to age, sunlight, smoke, or other environmental conditions;
Exhibiting any effects on the color and/or integrity of the finish or appearance due to the use of abrasive cleaners, cleaners that contain chlorine, acidic cleaners, scuffing sponges, or steel wool; and/or
Exhibiting normal wear and tear.
In addition, natural woods may vary in color and characteristics and exhibit subtle changes as they age. For example, painted doors, drawer fronts, and face frames may eventually have visible cracking around the joint area, and cabinet colors may darken or lighten over time. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this Limited Warranty.
Sole and Exclusive Remedy: In the event of a defect in the workmanship or materials of a Product or Product component occurring during the warranty period described above, We will, at our option, repair or replace any defective Product or Product component; provided, if it is not commercially feasible to repair or replace a defective Product or Product component, We may refund the original price paid by You for the defective Product or Product component, or provide a credit towards a similar type of product sold by Us. The foregoing are Your sole and exclusive remedies for any Product defect or non-conformity. By way of example but not limitation, the following costs and expenses are not covered by this Limited Warranty: (1) labor costs for the original installation, removal, or reinstallation of the Product, or defective part thereof; (2) labor costs or material charges for the removal, reinstallation, repainting, refinishing, or replacement of any other items or building materials which must be removed, replaced, reinstalled, or refinished in order to repair or replace the defective Product or component. For example, costs associated with the following will not be reimbursed: counters, sinks, tiles, flooring, accessories, appliances, or plumbing fixtures. When a claim for warpage, joint separation, or wood growth is submitted, We may, at our option and after inspection, defer action for up to 12 months to allow the Product to acclimate to the installed environment. Further, We reserve the right to modify or alter any Product design, specifications, or materials without obligation to make similar changes to Products previously manufactured or sold by Us.
The repair or replacement remedies offered by Us under this Limited Warranty are contingent on the current Product offerings of styles and construction options within our Product line at the time a warranty claim is made by You. If a valid warranty claim is filed for an obsolete Product, We reserve the right, at our sole option, to honor its repair or replacement obligations under this Limited Warranty by either: (1) replacing the affected Product or component with a new Product or component of the same or approximate style or color from our current Product line or offerings; or (2) replacing the affected Product or component to achieve a uniform appearance with a similar or comparable product style or approximate color of the originally purchased style. If a Product or components are replaced or repaired, We cannot guarantee an exact match with the finish or appearance of other products or fixtures installed at Your dwelling. This is due to changes that may occur during the Products’ natural aging process, affecting its color and/or grain.
Limitation of Liability: The remedies described above are Your sole and exclusive remedies and our entire liability for any breach of this Limited Warranty. Our total liability shall under no circumstances exceed the actual amount paid by You for the defective product. Further, We shall not under any circumstances be liable for any consequential, indirect, incidental, special, or punitive damages or losses (including lost profits), even if this Limited Warranty is deemed to have failed of its essential purpose. Some States and Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.
How Do You Obtain Warranty Service? This Limited Warranty can also be found online at Commercial Cabinet Warranty » Ocean Cabinetry [or/and] in the documentation that accompanied Your Product. To obtain more information regarding the Product or to make a claim under this Limited Warranty, contact one of our authorized dealers or distributors, who will arrange for inspection of the Product. A dated sales receipt as proof of purchase is required to obtain benefits from this Limited Warranty. If you have difficulty obtaining assistance, please email us at rma@oceancabinets.com or write to us.